Return & Refund Policy
Our matrimony website Muhurthakaal.com (powered by Kongu Shakthi Matrimony) provides online matchmaking and related digital services. Please read our policy carefully before making any purchase.
Return Policy
Since our services are digital in nature, once a subscription or premium package is activated, it cannot be returned.
Refund Policy
Refunds will be considered only under the following circumstances:
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Double payment due to technical error.
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Amount debited but service not activated.
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Duplicate subscriptions purchased by mistake.
Conditions for Refund
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Refund requests must be raised within 7 working days of the transaction.
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Requests should be sent to our support email or WhatsApp with valid proof of transaction.
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Refunds will be processed through the original mode of payment within 7–15 working days after verification.
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Membership fees for premium services are non-transferable and non-refundable once used.
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The company reserves the right to reject refund requests in case of misuse, false claims, or violation of policy.
Enterprise Details
Enterprise Name: Kongu Shakthi Matrimony
Online Brand: Muhurthakaal.com
Powered By: Kongu Shakthi Matrimony
Old Brand (Offline): Kongu Shakthi Matrimony
Owner Name:Jothida rathna. Dr. G. Sivasangaran Gopal
Registered Address:
Flat/Door No.: 3/9
Street/Lane: Kamaraj Nagar
Block: Kavundampalayam
City/District: Coimbatore
State: Tamil Nadu
PIN: 641030
Mobile: +91 96294 31881
Email: kongushakthimatrimony@gmail.com
Udyam Registration Number: UDYAM-TN-03-0142829
Coordinates: Latitude 10.897478, Longitude 76.985653
Grievance Officer
Name: Jothida rathna. Dr. G. Sivasangaran Gopal
Designation: Grievance Officer – Muhurthakaal.com
Office Address:
45A, Siva Nagar
Opposite Kandasamy Quarters
Goundampalayam
Coimbatore – 641030
Tamil Nadu, India
Phone: +91 96244 31881