FAQ page
1. What is Muhurthakaal.com?
Muhurthakaal.com is an online matchmaking platform powered by Kongu Shakthi Matrimony. We help families and individuals connect with suitable matches within the Kongu community and beyond, with trust and convenience.
2. Who can register on Muhurthakaal.com?
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Men above 21 years and women above 18 years (as per Indian law) are eligible to register.
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You must provide accurate personal details during registration.
3. How do I create a profile?
You can register online at Muhurthakaal.com by filling in your details such as name, age, religion, caste, education, profession, and preferences. Once completed, your profile will be published and made visible to suitable matches.
4. Is registration free?
Yes, basic registration is free. However, premium membership plans are available with additional benefits such as unlimited contact views, priority listing, and faster matchmaking.
5. What are the benefits of premium membership?
Premium membership allows you to:
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View detailed profiles of other members
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Contact matches directly
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Get priority in search results
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Access personalised matchmaking support
6. How do I make payments?
Payments for premium services can be made securely online through our payment gateway. Once payment is confirmed, your premium features will be activated.
7. Can I get a refund if I am not satisfied?
Since services are digital, fees once paid are generally non-refundable. Refunds are only considered in cases such as double payment, failed activation, or duplicate subscription as per our Refund Policy.
8. How safe is my data?
We value your privacy and follow strict data protection measures. Your information is stored securely and shared only with verified members. For more details, please see our Privacy Policy.
9. How can I report fake or abusive profiles?
If you come across any misuse, you can report it to our Grievance Officer via email or phone. We review all complaints within 72 hours and take strict action. Please refer to our Report Misuse & User Safety Policy for details.
10. Does Muhurthakaal.com guarantee marriage?
No. Muhurthakaal.com is a platform to help you find suitable matches. We do not guarantee marriage or success in matchmaking. Users are strongly advised to verify details independently before proceeding with marriage discussions.
11. How can I delete or deactivate my profile?
You may log in to your account and choose the option to deactivate or delete your profile at any time. Once deleted, your profile will no longer be visible to other members.
12. Who do I contact for support?
For queries, technical support, or complaints, you can reach us at:
Email: kongushakthimatrimony@gmail.com
Phone: +91 96244 31881